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CSAT 100
63 reviews in 90 days
“Fast responce”
Troy M, AVA DESIGN GROUP
February 2025
“Great help in going through the system and making sure we were able to get everything working properly”
Mat R, World of Sound and Vision
February 2025
“Everything was done fast and correctly with the end client left very happy.”
John W, Crescendo Designs
February 2025
“Prompt and courteous...”
Chris M, Acoustic Designs Group
January 2025
“Added the option we requested quickly and perfectly”
Steve S, Elevate Tech Solutions
January 2025
“Andres was phenomenal in helping figure out a VPN connection issue.”
Martin B, Bauer Audio Inc
January 2025
“As always very quick to respond, helpful and made the rma process very easy.”
Erik M, Audio Video Systems
December 2024
“Fast work done right.”
Salvador A, GLOBAL WAVE INTEGRATION
December 2024
“Fast Response and resolution of request. A++”
Leonard B, Multimedia Innovations
December 2024
“Great tech support !”
Jacob K, ForceAV
December 2024
“Excellent customer service and very knowledgeable!”
Juan C, JTech Solutions LLC
December 2024
“Amazing service as always”
David R, ForceAV
December 2024
“Excellent as always!!”
Ian C, Barrett's Technology Solutions
November 2024
“Your team is awesome. Almost always same minute service. Amazing!”
Wayne W, Audio Advisors, Inc. DBA Ask the Advisors
November 2024
“Always great response and service.”
D, Realm
November 2024
“FRANK IS THE MAN!”
William P, Paragon Systems Integration
November 2024
“Great tech service as always, thank you!”
Edgar G, Crescendo Designs
November 2024
“Excellent support and knowledgeable agents who take ownership of the issue and resolve root cause, no bandaids here.”
TJ P, BDIGITAL TECHNOLOGIES
November 2024
“Tech Support is always fantastic!!”
Chris K, ResiTech, Inc.
November 2024
“Awesome service. Great job!”
Ryan S, Wicked Smart Homes
November 2024
“Very helpful and quick response.”
Troy M, AVA DESIGN GROUP
November 2024
“Excelent”
Andre G, HEDSouth
October 2024
“Handled nice and quick- Thanks Frank!”
John E, Spire Integrated Systems
October 2024
“Fast response!”
Jonathan T, DSI Luxury Technology
October 2024
“Excellent as always”
David R, ForceAV
October 2024
“The Why Reboot team are fantastic. Always quick to help us.
Thank you !”
Bob L, INTEGRATED MEDIA SOLUTIONS
October 2024
“Nothing short of awesome, as usual.”
Wayne W, Audio Advisors, Inc. DBA Ask the Advisors
October 2024
“you guys rock!”
Mike N, Epic Audio Video
October 2024
“Fantastic tech support response! Always quick to resolve an issue or provide updates.”
Edgar G, Crescendo Designs
October 2024
“Quick response and support”
Christopher B, HEDSouth
September 2024
“Weekend support within minutes! The issue was resolved, and the owner is super happy.”
Travis B, Confluence Controls Corp.
September 2024
“Fast response time, I was able to get my work done remotely without any issue. Great service!!”
Mat R, World of Sound and Vision
September 2024
“Amazing support as always!”
John T, Thurman Audio Video
September 2024
“excelent as always.”
David R, ForceAV
September 2024
“Fast and helpful”
Jack B, Zettacomm
August 2024
“Armando was very helpful, and he deserves a raised for sticking it out and helping us accomplish this 'yet-again-network change' that we had... ”
Justin B, C Global Inc.
August 2024
“It is like hitting the Easy button every time I need WhyReboot's assistance.”
Bill E, Barrett's Technology Solutions
August 2024
“Excellent response times and help!”
Jason V, Definitive Electronics
August 2024
“Frank is great. Worked with him on multiple occasions and he helped me with a unique problem today and we got it all squared away. I always ... ”
Cyle K, Denizen
August 2024
“Got the tricky camera streaming issue resolved”
Alex G, Xssentials
July 2024
“Always great experience with the why reboot team.”
Bob L, INTEGRATED MEDIA SOLUTIONS
July 2024
“Whyreboot has consistently been a great partner and an asset to our company. They have competemt staff who respond quickly and try to resolv... ”
Jason B, Audio Advisors, Inc. DBA Ask the Advisors
July 2024
“Bjorn is the man!! Fast and on point as usual. Thx!!”
Chad P, INTEGRATED MEDIA SOLUTIONS
July 2024
“Prompt response and issue resolve quickly”
Justin B, Cloud 9 Integrated Systems
June 2024
“On it per usual. Too fast for me to respond ;)”
Justin B, Cloud 9 Integrated Systems
June 2024
“Fast, high quality response as always!”
Tom B, Epic Audio Video
June 2024
“Best support in the industry!”
Eric L, Integrated Media Systems
June 2024
“Whenever I need support, WhyReboot delivers... even after hours! I wasn't even expecting a change until morning, and it happened within 10 m... ”
Jeff S, PRIVATE TECHNOLOGY GROUP
June 2024
“AMAZING”
Adam P, DSI Luxury Technology
June 2024
“I sent in a ticket after hours, for a dead zone director. Client lived 3 hours from the office. Andreas had them back up and running within ... ”
Mark C, Denizen
June 2024
“Quick response and great service as usual.”
Michael L, Rudy Delgado
May 2024
“Unrelenting and thorough help/support provided.”
Chace W, Alpine Vista Home Cinema & Automation
May 2024
“Great job”
Mike R, RESTREPO INNOVATIONS
May 2024
“quick response and fix over email support”
Christopher B, HEDSouth
May 2024
“Great!”
Yitzy N, Integration HD
May 2024
“Always a fast response and resolution.”
Roger P, Paragon Systems Integration
April 2024
“Armando was quick to respond and gave me the information I needed!”
Eric L, Integrated Media Systems
April 2024
“A very timely response with the exact info I needed. Thank you!”
Mike D, Audio Video Systems
April 2024
“Frank - helpful, fast and knowledgeable as always.
-Roger | Paragon”
Roger P, Paragon Systems Integration
April 2024
“Excellent service and understanding of the problems we had. Couldn’t ask for better support.”
E, Denizen
March 2024
“Experiences like this is one of the reasons working with WhyReboot is such a success for us. Having an instant SME on hand to identify prob... ”
Chris C, Martha's Vineyard Audio-Video
March 2024
“I worked with Andres and Armando and though lengthy, couldn’t have had a better experience.
Andres worked on our issue at the same site F... ”
TJ P, BDIGITAL TECHNOLOGIES
March 2024
“Great response time. Fixed my issues quickly. This network and company are 1st class. Highly recommend”
Michael L, Simply AV
February 2024
“After WhyReboot informed us of a new vulnerability affecting Frigate security appliances we communicated with our clients and scheduled a ti... ”
Martin B, Bauer Audio Inc
February 2024
“Awesome service and support!”
Brendan W, MTR
February 2024
“Thanks and enjoy the weekend!”
Jess S, Xssentials
February 2024
“Great service and quick support!”
Ryan C, Sierra Integrated Systems
February 2024
“As usual lightning fast tech support.”
Jonathon P, GLOBAL WAVE INTEGRATION
February 2024
“Now that our projects with Whyreboot are starting to come online or get to the stage that we will be installing the gear I did want to menti... ”
Troy M, AVA DESIGN GROUP
January 2024
“WhyReboot is next level service. They provide a service to an exact science and are able to back up what they offer. Without a doubt it’s be... ”
Evan L, HEDnorth
January 2024
“All good”
Yosvany R, HEDSouth
January 2024
“Quick to respond and quick to resolve the issue.”
Troy M, AVA DESIGN GROUP
January 2024
“Great service!”
Brendan W, MTR
January 2024
“Very quick response, as usual.
Thank you,”
Brendan W, MTR
January 2024
“Thanks again!”
Jess S, Xssentials
December 2023
“Bjorn was super quick to respond as always, even at 10pm at night. Clients issue was resolved very quickly.”
Pete J, Gramophone
December 2023
“Excellent as always”
David R, ForceAV
December 2023
“Always a pleasure!”
Justin B, Cloud 9 Integrated Systems
December 2023
“As always, support is always fast to respond and super helpful! Thanks, Why Reboot!!”
Chris K, ResiTech, Inc.
November 2023
“Quick response and action on our request”
Troy M, AVA DESIGN GROUP
November 2023
“Attentive and responsive! Also, incredibly helpful in designing the network.”
Timothy B, ResCom Electric and Integration
November 2023
“As always extremely helpful.”
Troy M, AVA DESIGN GROUP
November 2023
“Always fast and professional service
Thank you”
Bob L, INTEGRATED MEDIA SOLUTIONS
November 2023
“As always, very quick and accurate support.”
Brendan W, MTR
October 2023
“Frank was awesome and was very helpful”
Ken W, Definitive Electronics
October 2023
“Great service and willingness to help. Thank you huys”
Cesar M, Maxicon
October 2023
“Great support and follow up from Nigel...Thank you !”
Chris R, Definitive Electronics
October 2023
“Prompt response”
Christopher B, HEDSouth
October 2023
“Very fast (instant) response and my issue was resolved within 5 minutes! Still the BEST customer service in the industry.”
Kiel H, The Sound Room
September 2023
“Fast response as usual!”
Alexey M, PSE Audio Visual
September 2023
“Quick response. Very helpful”
Troy M, AVA DESIGN GROUP
September 2023
“Great service as always. they were able to quickly identify the issue and resolve it.”
David R, ForceAV
September 2023
“Mark was super responsive and helpful, but I’ve kind of become used to that from all the support team. Great job as always.”
Pete J, Gramophone
September 2023
“Very responsive and thorough.”
Brendan W, MTR
September 2023
“Fast and accurate service and support as always!”
Mark C, Denizen
August 2023
“Frank is fast and accurate. 5 min phone call and a single email for full resolution. Thank you!”
Robert G, Definitive Electronics
August 2023
“Resolved issue fast. Great communication with out even picking up the phone. Thanks guys for making this so easy!”
John D, Desired Performance
August 2023
“Always a great experience!!!”
Chris K, Ultrasound
August 2023
“WhyReboot is on it!”
Justin B, Cloud 9 Integrated Systems
July 2023
“Always a pleasure!”
Justin B, Cloud 9 Integrated Systems
July 2023
“Quick response and graceful understanding after we discovered our client was misleading us :D”
BC I, Cloud 9 Integrated Systems
July 2023
“Fast and professional as always!!”
David R, ForceAV
July 2023
“Frank was patient & diligent! Always love my support from WhyReboot!!”
Jeff B, Integration Controls LLC
July 2023
“Fast and affective resolution to chnages and issues!”
John T, Thurman Audio Video
July 2023
“Fast amazing support as always!”
David R, ForceAV
June 2023
“Quick response and we have happy clients - perfect!”
Jaime R, RESTREPO INNOVATIONS
June 2023
“Upon receiving the notification about a possible VPN vulnerability we reached out to our clients and advise them to pick a day to perform th... ”
General M, Bauer Audio Inc
June 2023
“Thanks!”
BC I, Cloud 9 Integrated Systems
June 2023
“Frank was a GREAT help this morning. Everything your team does goes above and beyond expectations. Keep up the good work!!”
Alex P, ELECTRONIC SERVICES & CONCIERGE
June 2023
“The Guys are awesome. Did not miss a beat when I was dealing with mutiple guys Willing to go above and beyond. Thanks for being awesome.”
John D, Desired Performance
June 2023
“Love it when a company follows up even when I did not. Thank you for this.”
Michael C, Cohens
June 2023
“The experience was seamless and didn't require any user or technician input. Happy to be working with such a competent company.”
David D, Millennium Systems Design
June 2023
“Fast/thorough help as usual.”
p, Epic Audio Video
June 2023
“Support at WhyReboot is always spot-on! They get requests attended to very quickly and their support people are Great - Always friendly, kno... ”
Chris K, Ultrasound
June 2023
“Awesome, as always!”
Shawn L, Sound & Theater
June 2023
“Awesome service, best in the business!”
Ross D, Ross DiGiacomo
June 2023
“Why reboot never fails to resolve issues, I’m happy my company sells and installs their systems”
Ben M, Barrett's Technology Solutions
June 2023
“Was stuck trying to upgrade ZD 1200 and Andres helped walk me through it. Saved my day!! Thank you!!”
A, Electronic Concepts
June 2023
“Quick, concise response.”
Kale S, Millennium Systems Design
May 2023
“You guys are the best. If only every company were as awesome as you are !!”
Dan M, DSI Luxury Technology
May 2023
“Mark provided outstanding support to deal with a full system down over the weekend and help us better understand critical power On sequence ... ”
Martin B, Bauer Audio Inc
May 2023
“First time using this support method. It was a really nice experience! fast and professional response!”
Daniel Z, Wicked Smart Homes
May 2023
“Thanks awesome job and enjoy the weekend!”
Jess S, Xssentials
May 2023
“Awesomely awesome!”
p, Epic Audio Video
May 2023
“Thanks for all the help in isolating the problems with Xfinity's internet service.”
p, Epic Audio Video
May 2023
“Best in the business!”
Shawn L, Sound & Theater
May 2023
“The support staff was very accommodating and resolved my requests in a timely manner.”
Alexey M, PSE Audio Visual
May 2023
“It was a simple request and low priority, but you took care of the request right away even when I said it could wait if you've got more impo... ”
Jack P, Mills Technologies
April 2023
“As always, excellent support possibly the best we've experienced!”
Chris d, Goesling Group Inc
April 2023
“Absolutely amazing time with the team and Armando was amazing. Super patient and took the time to help me with a combined 3 hours on the ph... ”
Eric , Infocus Systems
April 2023
“Armando is the man. He doesn't let up until a solution is found. It's exactly what I need in my IT support.”
Dan M, DSI Luxury Technology
April 2023
“The best customer/tech support we've encountered.
Thanks!”
Chris d, Goesling Group Inc
April 2023
“Great support quick response!”
Charlie T, ETC Palm Beach LLC
April 2023
“Armando is always great to work with!”
Justin B, Cloud 9 Integrated Systems
March 2023
“You guys are the best”
James H, Barrett's Technology Solutions
March 2023
“Incredibly quick, friendly response.”
Jonathan T, TWISTED PAIR MEDIA
March 2023
“Love the support we receive from WhyReboot. Top notch and quick.”
David D, Millennium Systems Design
March 2023
“The staff has been nothing but a pleasure to work with!”
Justin B, Cloud 9 Integrated Systems
February 2023
“The fastest email support I have ever used. Frank was quick to respond and provide information. Very happy with the level of support I recei... ”
David D, Millennium Systems Design
February 2023
“You should have an image of Snoopy's Sopwith camel doghouse with all of your victories.”
Bill E, Barrett's Technology Solutions
February 2023
“Super easy interaction to get my request resolved.”
Ross A, PAVS Smart Home Tech
February 2023
“Amazing support as always!”
David R, ForceAV
February 2023
“Reply was quick. Resolve made easy”
Bob D, Enhanced Environments, Inc. 7015 5
February 2023
“Nigel’s help to make needed changes on the network configuration was straightforward.
Thank you!”
Martin B, Bauer Audio Inc
February 2023
“Service Excellence! I have never had a bad experience with the WhyReboot guys. They are VERY quick to answer and solve issues. Highly Recomm... ”
Mark C, Denizen
February 2023
“Quick and competent tech support whenever we reach out to Why Reboot. Unlike my spell check software.”
Bill E, Barrett's Technology Solutions
January 2023
“Now, that was a quick support follow up.
Thank you WR.
MB”
Martin B, Bauer Audio Inc
January 2023
“Thank you guys for working though our tunnel issue with multiple sites and locations.”
Patrick W, Spire Integrated Systems
January 2023
“Frank was awesome to work with. He really knew what he was doing and went the extra mile to make sure things were being done properly. Thank... ”
Chris T, Denizen
January 2023
“Quick and helpful.”
Josh O, Gramophone
December 2022
“Thank you to everyone who has assisted with the setup, reconfiguration, and support during the installation of this system. By far, you guys... ”
Daniel D, Cloud 9 Integrated Systems
December 2022
“You have some of the most friendly and amazing staff I've ever had the opportunity to work with. Thank you very much for putting together su... ”
William P, HEDSouth
December 2022
“Frank was super gracious in providing the support needed to solve a connection issue to reach out one of our clients via VPN.”
Martin B, Bauer Audio Inc
December 2022
“Super fast and extremely consistent work.”
Rakem G, HARMONIC SERIES INC
December 2022
“Great support. Thanks!”
Andy , Denizen
November 2022
“WhyReboot is the best company I work with. Support always responds within minutes of an email... even quicker when I call in. They always re... ”
Jeff S, PRIVATE TECHNOLOGY GROUP
November 2022
“Nigel was very kind, and made my problems disappear! 10/10 would recommend!”
Justin B, C Global Inc.
November 2022
“short and sweet and to the point. exactly what I need without the wait times.”
Patrick W, Spire Integrated Systems
November 2022
“Like always, amazing!”
Tara S, Enhanced Environments, Inc. 7015 5
October 2022
“Extremely helpful, especially given that we were using client supplied Ruckus access points and converting them to be used on the cloud serv... ”
Jack P, Mills Technologies
October 2022
“Excellent service as always”
David R, ForceAV
September 2022
“Always quick to respond and make an effort to resolve issues, even when those issues aren't directly related to WhyReboot's network or are a... ”
Bill E, Barrett's Technology Solutions
September 2022
“Perfect as always”
David R, ForceAV
September 2022
“always a pleasure. fast response and great service”
John E, IOTY
September 2022
“Calling in a Wifi problem with Whyreboot was so easy. It was a complicated problem for me but Bjorn had it fixed in about 30 mins. My Client... ”
Steve S, The Experts
August 2022
“Armando is the best!”
Patrick W, Spire Integrated Systems
August 2022
“You Guys are quick!”
Jonathon P, GLOBAL WAVE INTEGRATION
July 2022
“It’s always good working with the best tech. Straight to the point.”
Patrick W, Spire Integrated Systems
July 2022
“Quick and very helpful as always.”
Glen O, Denizen
July 2022
“Your team is fantastic!!!”
James G, Garrett Integrated Systems
July 2022
“I'm not sure why you always ask. You guys are always amazing. Thank you so much for always being there,”
Albert B, Liaison Home Automation
June 2022
“Fantastic job , got all the APs back online , thank you”
H, Digital Innovations
June 2022
“WOW!!! As always your response is on point!! Support so fadt you’ll freak!!
Thanks guys always a pleasure.”
Albert B, Liaison Home Automation
June 2022
“Problem solved in timely manner”
Cesar L, IOTY
May 2022
“Got it done super fast!”
John C, Barrett's Technology Solutions
May 2022
“Tech was very professional and very helpful.”
Alberto G, Epic Audio Video
April 2022
“Your support staff was efficient and very Knowledgeable. They helped to identify an issue on the network that was Caused by Devices that wer... ”
David H, Audio Tec Designs
April 2022
“Great service from the team as always!”
Kyle , RESTREPO INNOVATIONS
April 2022
“The WhyReboot Team is always a pleasure to work with. Smart, responsive and always a great attitude.”
Timothy B, ResCom Electric and Integration
April 2022
“awesome response time and thorough description of the issues.”
Chris T, Denizen
March 2022
“Amazing and quick as always! Thank you, guys!”
Shawn L, Sound & Theater
March 2022
“Team was responsive and seamlessly allowed me to hand off my start on the troubleshooting to my It manager.”
Jake V, HEDSouth
March 2022
“Consistent rockstars of service and technical prowess!”
Doug D, Denizen
March 2022
“Always fast responses and that's what you need while working in the field”
Patrick W, Spire Integrated Systems
March 2022
“Nigel and Bjorn are outstanding as is the rest of the WR team. 'Nuff said.”
Wayne W, Audio Advisors, Inc. DBA Ask the Advisors
March 2022
“Fast response time. Immediate results. These guys are the best at what they do.”
Patrick W, Spire Integrated Systems
February 2022
“As always, the people are the product and the WhyReboot people are top notch!”
Wayne W, Audio Advisors, Inc. DBA Ask the Advisors
February 2022
“Armando responded immediately with a solution. I wasn't able to follow through at this time but WR has the best service in the business! P... ”
Ashley S, Sierra Integrated Systems
February 2022
“Perfect support, everytime! Been a WhyReboot customer for almost 5 years, of the 2 times I have contacted them, my issue was resolved in mi... ”
Steven J, Omega Voice & Data
February 2022
“The people at Why Reboot are the product!”
Wayne W, Audio Advisors, Inc. DBA Ask the Advisors
January 2022
“I’m so glad I switch to your team to help handle and manage our network within five minutes of me sending in an email you guys responded and... ”
James G, Garrett Integrated Systems
January 2022
“The crew at Whyreboot alway respond quickly and take care our request.”
Jeff M, WhyReboot
January 2022
“Always fast, friendly, and informed responses. Everyone From Whyreboot that I have talked to was always eager to help!”
Dave R, Bravas of Indianapolis
January 2022
“Anytime I need you guys I can always count on lightning quick and competent support. I don’t know how you do it but keep up the good work!”
Doug D, Denizen
January 2022
“Very timely and knowledgeable”
Tim S, AV SPECIALISTS
January 2022
“Thanks as always fantastic QUICK and to the point!”
Johann W, WH SmartHome
January 2022
“Mark was great and took care of the issues. Thank you for the Great support.”
Eric D, HEDSouth
December 2021
“Great job as always! Support is always fast.”
Mike N, Epic Audio Video
December 2021
“Excellent response time!”
Patrick W, Spire Integrated Systems
December 2021
“Quick response, as always”
Brian M, Barrett's Technology Solutions
December 2021
“Rockstars as usual!!”
Chad P, INTEGRATED MEDIA SOLUTIONS
December 2021
“Quick knowledgeable and helpful! What more can you ask for!”
Johann W, WH SmartHome
November 2021
“The team always quickly responds to our requests!”
Jeff M, Sierra Integrated Systems
November 2021
“Amazing Service. Fast, Effective and Uncomplicated”
Christian B, HEDSouth
November 2021
“Fast response and great service”
Bob L, INTEGRATED MEDIA SOLUTIONS
October 2021
“Request was completed in a matter of minutes!”
Jim H, ResCom Electric and Integration
October 2021
“Thank you!”
Jose E, Full Spectrum Technologies New York, LLC
September 2021
“Fast response.”
Andre G, HEDSouth
September 2021
“Awesome client experience”
John R, Hermary's LLC
August 2021
“This comment goes for everyone I have dealt with on your team. Professional, knowledgeable, courteous, and always timely. Thanks so much to ... ”
Justin S, Barrett's Technology Solutions
August 2021
“Bjorn is a rockstar and was able to diagnose a power issue via the router logs--something that I would not have thought possible. Great job... ”
Chase M, Integration Controls LLC
August 2021
“This is team is simply out of this world!”
Lazer D, HEDSouth
August 2021
“fast response time and quick start up for what I needed - Thank you.”
Chris T, Denizen
August 2021
“These guys are great and excellent to work with! they respond quickly, efficiently, and professionally.”
Robert E, Barrett's Technology Solutions
July 2021
“fixed the problem for the client quickly and efficiently.”
Robert E, Barrett's Technology Solutions
July 2021
“Fast response time and great follow up.”
Gustavo S, PURE AUDIO VIDEO
July 2021
“Whyreboot has some of the best service I have experienced in my 15 yrs in the IT industry. Their attention to detail and ultra fast response... ”
Mike L, C Global Inc.
July 2021
“Support resolved my issue so fast it made my head spin!”
Stuart H, Spire Integrated Systems
June 2021
“Always quick to respond and resolve any question or issue that arises. WhyReboot is the only reason I offer corporate grade networks to my c... ”
Jeff S, PRIVATE TECHNOLOGY GROUP
June 2021
“We had a major customer come to use last minute I mean like 3am last minute. We rushed one of our AP’s to site and sent out the request to ... ”
Mike R, RESTREPO INNOVATIONS
June 2021
“Awesome service and fast response”
Ryan C, Sierra Integrated Systems
June 2021
“Fast and excellent service!”
The Sound Room
June 2021
“Best in the game!”
Jose E, Full Spectrum Technologies New York, LLC
May 2021
“Great customer service and support in a very timely manner.”
Gramophone
May 2021
“awesome service as always!”
Travis B, Confluence Controls Corp.
May 2021
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